What is a government self-service kiosk?
Government self-service kiosks are mainly used to alleviate the problem of crowded business halls and improve the speed of business processing. Mainly used in banking, telecommunications, electric power, medical, aviation, retail and other industries. Especially with the rapid development of banking and telecommunications industries, the rapid construction of business outlets, and the continuous improvement of service and information construction levels in various industries, the demand for self-service kiosks has increased rapidly.
Kiosks can provide:
The 24-hour self-service is mainly used to alleviate the congestion and confusion caused by too many people in the business hall, improve work efficiency, provide more flexible working hours, reduce the anxiety of the staff, and provide a relaxed, efficient and convenient environment for the masses.
The self-service kiosk for government affairs development has changed the phenomenon that our previous complex operation process and lack of practicability lead to the public "not knowing how to use, not dare to use, or not being able to use". You can easily handle related business through dialogue with the network kiosk. For example: the public only needs to say "I want to inquire about social security" to the kiosk, and the kiosk device will automatically enter the social security information resource query page. You can query and print your own social security records.
Main functions of government self-service kiosks:
Government services: Handling guide, online handling, certificate inquiry, self-service typing.
Life service and convenience service: traffic violation, life payment, registration reservation, old age allowance, provident fund inquiry, housing management business inquiry, medical insurance inquiry, non-criminal certificate printing, no-house certificate printing and other services.
Through the self-service kiosk, the government service window is extended downward, allowing people to inquire about service guidelines and processing progress in the nearest streets and community service centers, realize self-service declaration and other government and civilian services, and provide convenient services such as traffic violation payment and hospital registration appointment, etc. To the convenience and benefit of the people. At the same time, it can facilitate the staff, save their time, and improve the service quality and image of the government service center.
